Join Harmonia Collaborative Care and help connect individuals to the services they need.We’re seeking a compassionate, organized professional to support Medicaid clients by screening for social needs and coordinating community-based services. This role is part of the 1115 Medicaid Waiver program in partnership with WNY Integrated Care.

Responsibilities:

Screen individuals for social determinants of health (phone, virtual, in-person)

Triage referrals and coordinate services with community organizations

Document interactions in an online care platform

Conduct in-home assessments and assist with eligibility verification

Participate in trainings and collaborative meetings

Qualifications:

High school diploma or equivalent

1–2 years of experience in care coordination, human services, or related field

Strong communication, organization, and computer skills

Community Health Worker certification a plus

Why Work With Us?Make a direct impact in WNY communities, enjoy a supportive team environment, and grow your skills in a meaningful career.

Apply today and help us improve lives across Western New York.